Your order is confirmed and your download link is on its way to your inbox. Here's how to go from files to framed in a few minutes.

1

Find your download

Look for an email from Lemon Squeezy (our secure checkout partner) with your receipt and a Download button. It usually arrives within a minute.

Can't see it? Check your spam or promotions folder. You can also find every past order at My Orders using the email you checked out with.

2

Unzip and pick your frame size

Open the zip file. Choose the folder that matches your frame. Every file prints perfectly at any size in its folder.

4x5 folder8×10″ · 16×20″
3x4 folder6×8″ · 9×12″ · 12×16″ · 18×24″
2x3 folder4×6″ · 8×12″ · 12×18″ · 20×30″ · 24×36″
11x14 folder11×14″
ISO-A folderA5 · A4 · A3 · A2 · A1

On a phone? Zip files are easiest to open on a computer, or in the Files app on iPhone.

3

Print it

At home: use the PDF, choose “actual size” and turn off borders. Matte or lightly textured paper (200gsm or heavier) looks best.

At a print shop or online photo printer: upload the JPG (300 DPI) from the folder that matches your frame, and choose a matte finish.

Colours can vary slightly between screens and printers. That's normal.

Need a hand?

Something wrong with your files, or not happy with your prints? Just reply to your receipt email and we'll sort it out or refund you within 14 days. No hassle.

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